Responsible Corporate Citizen:
AICT places a high priority on corporate social responsibility and strives to be a key contributor to the social welfare of its staff and surrounding community. Emphasis is given to the issues of health, environment, social welfare and education.
AICT recently adopted a school under the HPH Dock School Program, taking yet another step forward in its support of its local community especially less fortunate students facing financial difficulties during their school life.
The program, which will extend throughout the coming academic years, provides students from Al-Bitash Primary local school in El Dekheila area with a computer center complete with Internet access, benefiting hundreds of children
In 2015, AICT became a patron of Al Amal Orphanage Association, Alexandria.
In 2019, Beneficiaries from the Misr El Kheir Foundation were presented with a cheque of EGP 344,000 which goes towards their programmes to help the needy and special education students during the holy month of Ramadan.
The Dock School program is in line with the company’s aim to play a proactive role in local socio-economic growth.
Excellence in Customer Service:
AICT is committed to providing excellence in customer service through the implementation of leading-edge technology and using advanced real-time communication and port management systems. Our corporate philosophy is built on recognizing our customers’ needs and always putting them first. We strive to maximize our customers’ satisfaction by being:
- Efficient: We are always mindful that time is of crucial importance for the success of our customers, accordingly our services are fast while maintaining our high quality standards.
- Responsive: We guarantee to be responsive to our customers’ inquiries and requests in the shortest time possible.
- Innovative: We constantly look for better ways to serve our customers through both technological and operational innovations.
- Reliable: We strive to gain and keep our customers’ trust by serving their needs and working to match their expectations.
- Resourceful: We are determined to continuously invest in the development of our facilities, technology and staff to stay ahead of the industry curve.
- Flexible: We relentlessly devote our efforts to understanding the changing service needs of each customer.